Terms & Conditions

Last Updated: January 2026

Introduction

Welcome to tc999, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern the relationship between tc999 and every individual who registers an account, visits the website, or engages with any service or promotion we offer. By creating an account or placing a wager, you confirm that you have read, understood, and agreed to these terms in full.

These terms apply to all games and products available on tc999, including live casino tables, cricket betting, slots, crash games, card games, and all promotional offers. If any section of these terms conflicts with a specific promotion's rules, the promotion-specific rules shall take precedence for that promotion only. In all other matters, these Terms & Conditions prevail.

tc999 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. We will endeavour to notify registered users of material changes via email or on-site notice. Your continued use of the platform following any modification constitutes acceptance of the revised terms. We encourage all players to review this page regularly to stay informed.

Eligibility & Account Registration

To open an account with tc999 and participate in any betting or gaming activity, you must satisfy all of the following eligibility criteria. Failure to meet any criterion will render your account liable to suspension or permanent closure without prior notice.

1. You must be at least 21 years of age at the time of registration. tc999 enforces strict age verification and reserves the right to request government-issued identity documents at any time.
2. You must be a natural person acting on your own behalf. Corporations, trusts, and other non-human entities are not permitted to hold an account.
3. You must provide accurate, complete, and current information during registration. Any false or misleading information may result in immediate account termination and forfeiture of balances.
4. Each individual may open and operate only one tc999 account. Duplicate accounts will be merged or closed, and any associated bonus funds may be voided.

Account Responsibilities

Once your account is active, you assume full responsibility for all activity that occurs under your credentials. tc999 treats every action taken from a registered account as authorised by the account holder, unless a timely report of compromise is made to our support team.

1. Keep your password and login credentials strictly confidential. Do not share your account with any third party, including family members. Any losses resulting from shared access are the sole responsibility of the account holder.
2. Notify tc999 customer support immediately if you suspect that your account has been accessed without your authorisation, or if you believe your credentials have been compromised in any way.
3. You are responsible for ensuring that your use of tc999 is lawful under the laws of your jurisdiction. tc999 makes no representation that its services are legal in every jurisdiction.
4. You must not allow minors to access your account or device while tc999 is open. Parental controls and responsible gaming tools are available within your account settings.

tc999 may periodically require users to complete enhanced identity verification (KYC) procedures. This may include submission of a national identity card, passport, utility bill, or other government-issued documentation. Failure to complete KYC within the timeframe specified will result in account restrictions until verification is successfully concluded.

Deposits & Withdrawals

tc999 supports a range of popular Bangladeshi payment methods to make depositing and withdrawing funds as convenient as possible. All financial transactions are processed securely and in Bangladeshi Taka (BDT). The following conditions apply to all deposits and withdrawals on the platform.

1. Deposits are accepted via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other approved local banking channels. Minimum and maximum deposit limits are displayed at the time of transaction and may vary by method.
2. Withdrawal requests are subject to identity verification. tc999 processes withdrawal requests within one to three business days. Processing times may be longer during peak periods such as Eid or BPL tournament weeks.
3. All funds deposited and withdrawn must belong solely to the account holder. Depositing funds on behalf of another person, or accepting deposits from a third party, is strictly prohibited and may result in account suspension.
4. tc999 reserves the right to apply reasonable fees to withdrawals in certain circumstances. Any applicable fee will be clearly communicated to the user before the withdrawal is confirmed. Fees, where applicable, will not exceed 2% of the transaction value.

Bonuses & Promotions

tc999 periodically offers bonuses, free spins, deposit match promotions, and other incentives to both new and existing players. All bonuses and promotions are subject to the specific terms published at the time the offer is made, and to the general conditions set out in this section.

1. Unless a promotion explicitly states otherwise, all bonus funds are subject to a minimum wagering requirement of 20x the bonus amount before any withdrawal can be made. The rollover requirement must be met within 30 days of the bonus being credited.
2. Bonuses are credited to a separate bonus wallet. Real-money funds and bonus funds are tracked independently. Winnings derived from bonus funds may be transferred to the real-money balance only after all wagering requirements have been satisfied.
3. tc999 reserves the right to withdraw any promotional offer, alter bonus terms, or cancel a player's participation in a promotion if tc999 determines, at its sole discretion, that the player has engaged in bonus abuse, collusion, or any form of fraudulent activity.
4. Welcome bonuses are available to new registrations only, are limited to one per household and per IP address, and cannot be combined with any other offer unless explicitly stated.

tc999 may at its discretion offer targeted promotions to specific player segments based on activity, deposit history, or participation in tc999 VIP programs. The availability of a promotion to one player does not create an obligation to make the same offer to any other player.

Fair Play & Prohibited Conduct

tc999 is committed to providing a safe, fair, and enjoyable environment for all players. To protect the integrity of our platform, we strictly prohibit the following activities. Violation of these rules may result in immediate account suspension, permanent closure, confiscation of balances, and, where applicable, referral to the relevant authorities.

1. Using any software, bot, script, algorithm, or automated tool to interact with tc999 games, markets, or systems in a manner that circumvents fair play or gains an unfair advantage over other players.
2. Colluding with other players, including sharing information about active bets, coordinating wagers, or participating in any form of match-fixing or event manipulation.
3. Exploiting errors, software glitches, misconfigured odds, or technical malfunctions for financial gain. Any winnings derived from a known error are void and will be reclaimed by tc999.
4. Attempting to launder money, circumvent AML checks, or use tc999 as a vehicle for any illegal financial activity, including but not limited to structuring transactions to avoid reporting thresholds.

tc999 employs advanced fraud detection, AI-driven risk monitoring, and real-time game integrity tools to identify and act upon prohibited conduct. Players suspected of any violation will have their accounts placed under review, during which withdrawal requests may be held pending investigation. We cooperate fully with law enforcement agencies where required by applicable law.

Intellectual Property

All content on the tc999 platform, including but not limited to the website design, logo, graphics, text, software code, audio and video files, game assets, promotional materials, and underlying technology architecture, is the exclusive property of tc999 or its licensors and is protected under applicable intellectual property laws. You may not copy, reproduce, distribute, transmit, broadcast, display, license, sell, or otherwise exploit any content from this platform without the express prior written consent of tc999.

tc999 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes in accordance with these Terms & Conditions. This licence does not include any right to scrape, index, data-mine, reverse-engineer, or create derivative works from any part of the platform.

Limitation of Liability

To the fullest extent permitted by applicable law, tc999, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform or any of its services. This includes but is not limited to loss of profits, loss of data, loss of goodwill, service interruptions, or computer damage.

1. tc999 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. We take all reasonable steps to maintain platform availability but cannot guarantee 100% uptime.
2. In no event shall tc999's total liability to you for all claims arising out of or relating to your use of the platform exceed the total amount of funds deposited by you into your tc999 account in the twelve months preceding the claim.
3. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential damages. In such jurisdictions, tc999's liability is limited to the maximum extent permitted by law.

Responsible Gaming

tc999 is firmly committed to responsible gaming. We believe that gambling should be an enjoyable leisure activity, and we provide a suite of tools to help players manage their gaming behaviour. All registered players have access to deposit limits, session time reminders, cooling-off periods, and self-exclusion options through their account settings. If you believe that gambling is negatively affecting your finances, relationships, or mental health, we strongly encourage you to use these tools or contact our support team for assistance.

For more comprehensive guidance on responsible gaming, deposit limits, self-exclusion, and support resources, please visit our dedicated Responsible Gaming page. tc999 requires all players to confirm that gambling is a voluntary recreational activity and that they are wagering only funds they can afford to lose. Players aged 21+ only.

Amendments to These Terms

tc999 reserves the right to amend these Terms & Conditions at any time and without prior notice. All amendments become effective immediately upon publication on this page. We will endeavour to notify registered users of material changes via email or a prominent on-site notice, but it remains your responsibility to check this page regularly.

Your continued use of tc999 following the publication of any amended terms constitutes your acceptance of those changes. If you do not agree with any revised terms, your sole remedy is to close your account and cease using the platform. Outstanding balances will be settled in accordance with the terms in effect at the time of the transaction to which they relate.

Governing Law & Dispute Resolution

These Terms & Conditions and any disputes arising out of or in connection with your use of tc999 shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which tc999 operates. In the event of a dispute, tc999 encourages players to contact our customer support team in the first instance. If a satisfactory resolution cannot be reached through internal channels, disputes may be escalated to an independent dispute resolution body as notified to you from time to time. tc999 makes no representation that its services are appropriate or legally available in all jurisdictions, and players are responsible for compliance with their local laws.